Frequently Asked Questions
Can my life insurance proposal be rejected because of my health condition?
Your proposal might be cancelled or rejected based on the severity of your health
condition. In some rare cases, the acceptance of proposal might be postponed due
to the fact that the severity of your present health condition does not allow us
to offer the cover. But after a certain period you can re apply with the latest
investigation / medical reports and we will re-evaluate your proposal based on the
same. However, once a proposal has been accepted, an insurance policy is not cancelled
due to ill-health of a life insured.
How can I send KYC and Income documents or even my earlier medical reports, required by SBI Life?
Why are additional questionnaires sent to me? What should I do?
We may require additional information in some aspects based on your proposal form.
We could also need to ascertain additional information regarding the occupation
or the condition of the ailment which you have disclosed in the proposal form or
before the medical examiner during the insurance medical exam. The duly filled,
signed and dated questionnaire has to be sent to us through email, from the email
ID registered with us on your proposal form, or you can submit it at the nearest
SBI Life branch.
Do I have to undergo medical tests before enrolling for SBI Life - eShield?
The medical and other requirements are determined based on the age, Sum Assured,
term and details provided by you in the electronic proposal form. This is based
on our underwriting guidelines and internal requirements. The medicals are fixed
in advance through a prior appointment as per your convenience.
What is the process to undergo medical examination?
A third party representative / service provider authorised by SBI Life will contact
you and schedule an appointment. You can specify the time, date and the location,
out of the available options, as per your convenience.
Do I have to pay for the medical test(s)?
You need not pay for the medical test(s) required by SBI Life. These costs will
be borne by SBI Life.
What are the medical tests that I need to undergo?
In accordance with the underwriting requirements of the proposal for insurance,
if required, you may be required to undergo routine medical exam(s) which could
include a review of your medical history, the names of doctors you've seen, when
you consulted them, and any treatment recommended. Also, a basic physical exam (height,
weight, blood pressure, pulse) may be conducted and a urine specimen and blood work
may also be taken. We could also require EKGs or treadmill EKGs (stress tests) as
per our underwriting requirement for this policy. A licensed paramedical examiner
(often an independent contractor) associated with our Third Party Administrator
may conduct the exam.
How long will it take to complete all the medical test(s)?
The test(s) could be completed within 30 minutes.
What questions pertaining to medical history will be asked?
The examiner could ask questions regarding pre-existing or previous medical conditions,
surgeries, medications, or other treatments you may have had. The examiner could
also ask the names and addresses of physicians and / or hospitals that have treated
you. You may choose to keep this information handy in advance, to save time during
the exam.
Can I get a copy of my medical reports?
In normal practice a copy of the reports is not be handed over to you. However,
You can request for the copy by sending an email (from email ID registered with
us through your proposal) or by written request to us. The copy will be sent to
you once a final decision on the policy is taken by SBI Life.
How should I prepare for the medical examination? Are there any suggested Dos and Don'ts?
Would I be required to upload my medical reports?
You need not upload any reports if you have not consulted any medical examiner for
any investigation in the past. However, if you have consulted or done any medical
tests or investigations in the past, you can upload those reports in the upload
section or send the same to us in email or post. Please do highlight your Quotation
ID or Transaction Number or Proposal Number when sending such documents for effective
reference.
What should I do to reduce the Sum Assured / Cover in order to compensate for the additional premium due to be paid by me, due to my health condition ?
If you agree for the additional premium charged you can either pay the additional
premium or reduce the cover to such an extent that you need not pay the additional
premium. For reducing the Sum Assured, you only have to send an email to us, from
the email ID registered with us on your proposal form, stating your consent for
both the additional premium and reduction in Sum Assured.
Is the additional premium due to my health condition, a onetime payment?
No. The additional premium charged is not a onetime payment. This premium will be
added to your basic premium and this will constitute the revised premium which you
have to pay for the remaining term of your policy.
Am I required to carry any of my past medical reports?
If you have undergone any medical examination in the past, it is advisable to carry
them.
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